FAQ’s

Where are you located?

Our offices and printing plant are in London UK

Do you have discounts for large orders?

If you want to order more than 10 items then we can talk – Please email us  Anything less than 10 items is offered at our standard awesome pricing!

 

Which payment options do you accept?

The checkout system accepts most major credit cards and PayPal as payment options. For Most Credit/Debit Cards please use the paypal option at checkout. you don’t need to have or open a paypal account. just choose ‘pay with a debit or credit card’ when you reach the final step.

 

Do These Shirts Shrink?

Although the t-shirts are labelled as “preshrunk” cotton, we do often see some shrinking, particularly if you use the “hot as hell” setting on your dryer. Running the first wash in cold water with the delicate setting will help keep the sizing truer, but in general, we do recommend that you order up one size just to be on the safe side. As for hoodies, they tend to be a little sturdier. You might see a little shrinking right out of the dryer, but they will generally bounce back into shape after being worn.

 

Do you have this in v-necks, long sleeves, zipper jackets, kid sizes, other colors or anything else?

Yes, styles or color options that are available are shown on the right side of the shirt page. Most often it is guys tees, ladies tees and hoodies. Any other options will also be shown. If it is not shown, then you can always SEND AN EMAIL and ask usif we can get one for you in your chosen style.

How long till I get my order?

We print and ship fast. Our orders are submitted to print every day.  Orders are shipped from our printers within 5 days (often faster) and the rest is up to the postal service!  Depending on the day you order, the longest you would wait would be around 14 days and the shortest 7 days (within the UK).

Shipping times for international orders vary greatly, it’s recommend that you allow 2-4 weeks from the time it leaves the UK for you to receive it, however, for many countries it can be as quick as 7-10 days. For international deliveries as well, please note that any applicable import taxes or tariffs are your responsibility and are not included in the original shipping cost.

Do you ship to… XXXX… And how much will it cost?

We, ship to most countries throughout the world. Shipping within the UK is fixed at £3.99 for the first shirt and $1.50 for each additional shirt. Hoodies and Sweatshirts are £6.99 for the first and £3.99 for additional items. International orders are calculated depending on the country.

How do I cancel my order?

If your order has not yet been processed then you can cancel by mailing us. If it has already been sent to print then it’s too late to cancel.

How do I change my order?

If you want to change your order Please email us. If your order hasn’t been processed yet, we will do our best to accommodate your change.

I put my email/ mailing address in wrong, can this be corrected?

We use Royal Mail address verification for domestic orders. However if you see something about your shipping address in your confirmation email that is different from your shipping address please let us know asap.

We take fraud prevention seriously, so we will not send your order to a completely different address. If you are paying with PayPal, make all applicable changes to your shipping address in your PayPal account prior to placing your order.

If you need to make a major change to your address, alert us immediately via SENDING AN EMAIL

You made a mistake on my order.

Our bad. It doesn’t happen often, but nobody’s perfect. If you receive the wrong item or if there is a defect in any way, Please SEND AN EMAIL and we’ll work with you to make it right.

Often, this will simply require that you send us a pic of our error so we can a) verify your claim and b) shame the offending department.

You charged me more!

If this happens, it is most likely due to the exchange rate. As a UK based company, our prices are listed in UK Pounds. When the currencies are exchanged, the prices are sometimes higher for some units (Canadian dollars or Australian dollars for example) or lower in other units (Euros). This is why your card statement may show a different charge than what was listed on the site.

How do I contact you?

To contact us direct please SEND AN EMAIL – Typically we are seeing email response times of 6-48 hours. In order to save you time, please make sure that your question is not already answered elsewhere in these FAQs. Otherwise, we will get back to you as soon as possible. Thanks again for your interest and orders.

 

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